Help and Support
At "The Deals Time", we understand the importance of customer satisfaction. That's why we are committed to offering only the best products, paired with exceptional customer service. Our dedicated team of professionals is always available to answer your questions and assist you in finding the perfect product for your needs.
After placing your order with The Deals Time, you can easily track its status through various channels. Once your payment is confirmed, we will send you a confirmation via email or text message. As soon as your order is dispatched to your provided address, we will also send you the courier tracking number. If you encounter any issues, our support team is available 24/7 to assist you. You can reach us through live chat on our website, where our support agents are always ready to help, or by sending your queries to [email protected]. At The Deals Time, we are dedicated to providing seamless service and ensuring you stay informed every step of the way.
Order Confirmation
Shipping Information
We aim to ship your order as soon as possible. Please allow 1-2 business days for processing and handling. Once shipped, you will receive a tracking number via email to track your package.
Return Policy
If for any reason you are not satisfied with your purchase, we offer a 30-day return policy. Please contact us within 30 days of receiving your order to initiate the return process. Note that certain items may be subject to a restocking fee.
Payment Information
We accept all major credit cards as well as PayPal. Your payment information is securely processed through our payment gateway to ensure the safety of your personal and financial data.
Product Warranty
All products come with a manufacturer's warranty. If you experience any defects or issues with your product, please contact us and we will work with you to resolve the issue and provide a replacement or refund.
Customer Support
Our customer support team is available to assist you with any questions or concerns you may have about your purchase. You can reach us by phone or email during business hours, and we will respond to your inquiry as soon as possible.